Most visitors don’t need a Vietnamese phone number; they need reliable data. But if your use case truly requires voice/SMS, here’s a crisp decision tree to get you the right number fast—without airport detours or fine-print traps.
1) Do your apps strictly require a local number?
- Yes, for calls/SMS back-and-forth (e.g., landlords, suppliers, long-stay logistics) → go ahead to Step 2.
- No, they accept email or in-app verification (most tourists) → buy data-only and skip the admin.
2) How long are you staying?
- Under 14 days: prioritize a number-included eSIM SKU (non-Viettel options available via GoVnSIM). You’ll land ready without a store visit.
- 30 days or more: consider official registration at a Viettel store to get a Viettel number in your name for long-term tasks.
3) Do you specifically need a Viettel number?
- Yes: plan in-person, ID-verified registration at a Viettel shop with your passport. Staff will provision an eSIM or a physical SIM tied to your identity.
- No: choose a number-included eSIM SKU and install at home; confirm voice/SMS in the SKU details (incoming/outgoing, fair-use for SMS).
What “number-included” should explicitly state
- Voice/SMS enabled (and whether outgoing calls are supported or just incoming).
- Call/SMS rates beyond the included allowance.
- Any SMS limits (fair-use policies).
- Hotspot permissions if you plan to tether.
- Top-up flow that works with an international card.
Quick setup (do it at home, not at the gate)
- Install on strong Wi-Fi (scan QR, wait for provisioning to finish).
- Label lines clearly—e.g., “VN-Data” and “VN-Number.”
- Set the eSIM carrying data as Default for Data; toggle Data Roaming ON for that line.
- Restart once.
- Test Maps, then place one call and send one SMS to verify the number behaves as expected.
Real scenarios and what to pick
- Tourist itinerary only: data-only eSIM; no store visit; one clean bill.
- Airbnb host wants local callback: number-included eSIM; put the VN number in your booking profile.
- Business travel with local suppliers: number-included eSIM or a registered Viettel number, depending on your length of stay.
- Relocation / long stay: official Viettel registration so the number is tied to your identity.
Fixes for “bars but no data” (still relevant)
- Airplane Mode 10 seconds → off.
- Confirm the active data line is the eSIM (not your home SIM).
- Restart once.
- Step near a window to help the phone re-attach to local bands.
One clean starting point (and stop hunting)
If you’ve decided you genuinely need voice/SMS with data, start with Vietnam eSIM with phone number. Pick the number-included SKU, install at home, and land with the data + local number you actually need.